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Android USB Drive Not Working on Computer

[Solved] Android USB Driver Not Working on Computer

Jul. 10, 2015 11:14 am / Posted by Bobby Hills to Mobile Phone Tips
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Want to transfer travel photos and videos from your new Samsung S6 to the PC but not be recognized? Got an error "USB Device not recognized" when connecting your Android phone to PC? It is a quite common issue that Android USB Driver not working appropriately on computer. Other connection problems and errors include Android USB driver failed to install, MTP USB device driver failed, Windows can't find a driver for the USB device, etc. This posts aims to present a comprehensive set of suggestions to the problem of Android USB Driver.

Tip: If you lost Photos, Messages, Contacts, or E-mails on your Android phones or tablets during your transferring data to PC, you can get back the lost data by the help of Android Data Recovery Software.

Part 1: Solutions for Android USB Driver Failed to Install
Part 2: Fix MTP USB Device Driver Problem

Part 1: Solutions for Android USB Driver Failed to Install

Method 1. Use a Different USB Cable

Sounds silly, but it is the first thing we should confirm. Suppose you are using the cable that came with an old device, it might work for charging but not data transfer. There are USB cables that are designed for charging only. Therefore, try connecting the Android device with the original cable to check whether the problem persists.

Method 2. Uninstall and reinstall Android Drivers

If Windows cannot find the driver for your Android device, try to reinstall the Android drivers. Here are the steps to complete.

Part 2: Fix MTP USB Device Driver Problem

Many modern Android phones like Samsung Galaxy S6 (S6 Edge), Galaxy S5, Note 4, HTC One M9/M8, Motorola, etc. use the MTP (Media Transfer Protocol) or PTP (Picture Transfer Protocol) protocols. If your Android is not set to connect as a MTP, or when the MTP USB device failed to install, you will not be allowed to transfer files back and forth on computer.

Solution 1: Make sure that your Android device is connected as a "Media device (MTP)".

Navigate to Settings>More Options>USB Computer connection, tick Media device (MTP).

connect as mtp

Now, your device should be connected as a drive on PC. If you receive "MTP USB Device Failed" message, check the other two solutions.

Solution 2: Install MTP Porting Kit

Download the Media Transfer Protocol (MTP) porting kit and install it to your computer. Microsoft download center provides the download link for the new MTP.

Restart your PC and re-connect your mobile phone to computer with USB Cable. Windows may install successfully your MTP driver.

Solution 3: Update MPT USB Device Driver

Go to Device Manager, find "MPT USB Device" under "Portable Devices", double clicking it and select "Update Driver Software…" to update the MTP USB driver.

update mtp usb device driver

In the following update process, select "Browse my computer for driver software".

update mpt usb device driver 2

Browse the USB device driver and follow process to complete the manual update. After this, reconnect your Android device to your computer.

That is all the feasible and proved solutions to fix Android USB driver not working problem. None of the methods does the trick for you? Have found a new method to fix this kind of problem? Welcome to discuss below.

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